VA Product Specialist & Liaison
Boston, MA
Full Time
Mid Level
We at AposHealth® are passionate about revolutionizing health and wellness by simply helping people move better and live better. How do we do that? Our flagship solution, Apos®, is doing just that. Our footworn FDA-cleared medical device, with a 96% satisfaction rate, has helped our patients with chronic knee, lower back, and hip pain worldwide move, live, and thrive. Join our fast-growing company as we believe our work has just begun. We’re looking to hire hardworking individuals looking to take the next step in their careers.
Position Summary
We are seeking a motivated and mission-driven individual to serve as a VA Product Specialist & Liaison for AposHealth. This hybrid role combines clinical and relationship responsibilities: fitting and delivering AposHealth’s FDA-cleared medical device to veterans while also serving as the primary liaison between AposHealth and designated VA facilities. The ideal candidate will be a U.S. military veteran with strong interpersonal skills, knowledge of the VA healthcare system, and a passion for helping fellow veterans access innovative treatments for knee and back pain.
Key Responsibilities
What We Offer
Position Summary
We are seeking a motivated and mission-driven individual to serve as a VA Product Specialist & Liaison for AposHealth. This hybrid role combines clinical and relationship responsibilities: fitting and delivering AposHealth’s FDA-cleared medical device to veterans while also serving as the primary liaison between AposHealth and designated VA facilities. The ideal candidate will be a U.S. military veteran with strong interpersonal skills, knowledge of the VA healthcare system, and a passion for helping fellow veterans access innovative treatments for knee and back pain.
Key Responsibilities
- Serve as the primary AposHealth representative to VA facilities in the Boston MA region.
- Build and maintain relationships with VA clinical and administrative staff to support patient access and adoption of AposHealth solutions.
- Coordinate with VA Prosthetics, Physical Medicine & Rehabilitation, Orthopedics, and Primary Care teams to streamline referrals and ensure successful implementation of therapy.
- Fit, deliver, and train veterans in the safe and effective use of AposHealth devices, ensuring clinical protocols and best practices are followed.
- Provide ongoing patient follow-up, monitoring, and adjustments as needed to optimize outcomes.
- Act as a trusted advisor and veteran advocate, communicating feedback from the VA system to internal AposHealth teams (clinical, sales, and leadership).
- Support VA contracting, vendor registration, and related administrative processes in collaboration with AposHealth operations.
- Represent AposHealth at VA events, veteran-focused health fairs, and educational programs as needed.
- Maintain accurate records of patient interactions, clinical outcomes, and VA communications in the company’s CRM and reporting tools.
- U.S. Military Veteran strongly preferred.
- Clinical, allied health, or rehabilitation background preferred (e.g., PT aide, exercise science, kinesiology, athletic training, or related experience).
- Prior experience working within or alongside the VA healthcare system is highly desirable.
- Strong communication and relationship-building skills with clinicians, administrators, and patients.
- Ability to work independently and manage responsibilities across both clinical service and liaison functions.
- Passion for serving veterans and improving their quality of life.
- Willingness to travel within the Boston, MA region.
- Must meet credentialing and background requirements for access to VA facilities.
What We Offer
- Opportunity to impact the lives of veterans with a groundbreaking, non-invasive therapy.
- Training in AposHealth clinical protocols and ongoing professional development.
- Competitive compensation and benefits package.
- Mission-driven culture dedicated to innovation, clinical excellence, and patient outcomes. #APOSESJ
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